Get in touch
Send us a message through the contact form. Include your company name and, if it's about a particular invoice, the vendor and invoice number.
Common questions
Which QuickBooks do I need?
QuickBooks Online Essentials, Plus or Advanced. ColonyEdge creates bills, and QuickBooks Online Simple Start doesn't include bills. QuickBooks Desktop isn't supported.
What computer does ColonyEdge run on?
A Windows computer with an internet connection. Invoices can come from any scanner that saves PDFs or images to a folder, or from PDFs you save from email.
Can more than one computer use it?
Yes. Your license covers as many of your company's computers as you like. To share one inbox and one set of vendor folders, point each computer at the same network drive.
Where are my invoices saved?
On your own computer or network drive, in the vendor folders you choose, named by date, vendor, invoice number and amount. The invoice is also attached to its bill in QuickBooks.
What if ColonyEdge reads something wrong?
Nothing goes to QuickBooks until someone reviews it and clicks Send. Anything ColonyEdge isn't sure about is flagged, and every field can be changed before sending.
We have a colony and a manufacturing company. Does that work?
Yes. Each company has its own license, QuickBooks file, vendor list and folders. If you work in more than one, switch between them at the top of the program.
How do I disconnect QuickBooks?
From ColonyEdge's settings, or in QuickBooks Online under Apps, where you can disconnect ColonyEdge from your company. Bills already sent stay in QuickBooks.
How do I get my data deleted?
Send a request through the contact form from an account holder. See the Privacy Policy for what we keep and for how long.